Every brand, every platform. One relationship.

Campaigns, selling and support on WhatsApp as one continuous relationship, across your brands, regions and platforms. Scoped with our team and proven in a pilot on your catalog.

Talk to our team

More brands and stores. Harder to keep every chat personal.

As a group grows, its customers end up spread across platforms, numbers and teams. The channel that should feel closest starts to feel like a queue.

Different platforms, one customer
Each brand or region can run on its own commerce platform, with customer history split across tools and teams.
A different experience at every door
Customers should recognize your brand in every chat, whichever store, brand or region they reach.
Context that gets lost
When the chat moves to another team, customers should never have to start over.

One relationship layer for the whole portfolio.

bKlug keeps campaigns, selling and support in one customer context, on top of the platforms you already run. A reply knows the campaign; a reminder knows the cart.

Many brands, one WhatsApp number
One account can hold several brands or stores. The agent knows which one each question is about and searches the right catalog.
Your store stays on its platform
bKlug connects to the commerce platform each brand already runs. Products, inventory and orders stay where they are.
No extra load on your storefront
Customer searches run on bKlug's own search infrastructure, not on your storefront.
Each brand in its own voice
Every brand keeps its own tone and instructions, with the same quality at 2am on a Sunday as at 10am on a Tuesday.
Handoff with the full history
When a person needs to step in, the chat and its history go with it.
Privacy and control
Content moderation and data-privacy controls, with access for central and local teams agreed during scoping.

Find your store's platform

Every integration uses each platform's official APIs. On Shopify, you install straight from the App Store; on the others, our team handles the implementation.

On Shopify?

Install bKlug straight from the Shopify App Store and start today.

Start with Shopify

How an enterprise project runs.

Every project starts from your operation, not a template. We scope it together, prove it in a pilot and roll it out in the order you choose.

Talk to our teamProjects for city centers and malls
  1. 01

    Scope the project

    Map your brands, regions, platforms and teams, and agree what the first phase covers.

  2. 02

    Prove it in a pilot

    Run bKlug on your own catalog and customers before you commit to a full rollout.

  3. 03

    Roll out brand by brand

    Add brands, stores or regions in the sequence you agree with our team.

Questions enterprise teams ask.

Don't just reach customers. Keep the conversation going.

Sell more, support better and build lasting relationships with bklug.ai on WhatsApp.

Talk to our team
  • More sales
  • Less operational work
  • Happier customers
  • Product discovery