coming soon
live

Connect with

Tray

Integrate with bKlug and turn WhatsApp into a sales powerhouse.

Request a Demo
Request a Demo
Request Integration
Request Integration

About

Tray

Tray is a comprehensive e-commerce platform developed for Brazilian businesses, offering everything from storefront creation to payment integration and logistics management. Part of the Locaweb group, Tray supports thousands of merchants with tools to build, manage, and grow their online stores. With a focus on usability and scalability, it enables sellers to connect with marketplaces, manage inventory, and streamline operations from a single, centralized dashboard.

What This Integration Does

The
bKlug
+
Tray
integration
connects
your
online
store
to
our
conversational
AI
platform.
With this integration, you can:
Enhance customer experience without requiring changes to your existing setup
Automatically sync products, stock levels, and orders
Update pricing and availability in real time
Respond to customer inquiries on WhatsApp with AI-powered answers
Recommend products based on user behavior
Generate
a
cart
link
so
customers
may
complete
the
checkout
flow
on
Tray
's
platform

What This Integration Does

The
bKlug
+
Tray
CRM
integration
ensures
a
seamless
handoff
from
AI
to
your
human
team
when
a
customer
requests
human
assistance.
Instead
of
syncing
all
conversations,
bKlug
only
connects
to
your
CRM
when
needed
—
streamlining
your
workflow
overloading
your
system.
This targeted integration ensures your team steps in only when it matters — backed by relevant data and context, without any noise.
With this integration, you can:
Automatically create or update a contact in your CRM when a human handoff is triggered
Log key conversation context to help your team pick up where the AI left off
Route the customer to the appropriate sales or support team via your CRM
Keep communication history centralized and actionable within your existing CRM tools

What This Integration Does

The
bKlug
+
Tray
integration
enables
your
brand
to
deliver
exceptional
customer
experiences
—
anytime,
anywhere.
With this integration, you can:
Be available to customers 24/7 through AI-powered conversations
Offer fast, helpful, and human-like responses—instantly
Guide users from product discovery to checkout without leaving the chat
Ensure consistency and quality in every interaction
Create a seamless, on-brand experience within a platform customers already trust

Key Benefits

Sales Automation

Reduce manual work with tailored responses and order handling

Scalability

Handle more volume without adding more customer service staff

‍Real-Time Sync

Provide up to date product catalog information and availability

‍Curated Shopping

Offer tailored product suggestions using bKlug’s AI engine

Always Available

Support your customers anytime with AI-powered conversations

Requirements & Compatibility

Platform Compatibility:
Required Access:
Configuration Time:
Multi-store Support:

Request a personalized demo

Request an Integration

Thanks! Your demo request is in—we'll get back to you soon.
Oops! Something went wrong while submitting the form.
Thanks! Your integration request is in—we'll get back to you soon.
Oops! Something went wrong while submitting the form.