Integrations
bKlug + Tray
bKlug syncs Tray store data into WhatsApp so customers can search products, confirm stock, receive recommendations, and complete checkout through a cart link.
Active integration
Let customers chat with your Tray store inside WhatsApp.
About Tray
How Tray connects to bKlug.
Tray is a Brazilian e-commerce platform for brands that want to run online sales with store management, product, order, and commerce tooling in one place.
What this integration does
- Sync products, stock levels, prices, and orders from Tray.
- Answer WhatsApp product questions with live store data.
- Recommend products based on shopper context and behavior.
- Create a cart link so customers can complete checkout on Tray.
- Keep the customer experience inside WhatsApp without rebuilding the store.
Key benefits
Sales automation
Reduce manual work with guided replies, order handling, and product discovery.
Real-time sync
Keep product availability, pricing, and order context aligned with the store.
Curated shopping
Turn shopper questions into relevant product suggestions inside WhatsApp.
Always available
Support customers throughout the buying journey, including nights and peak periods.
Requirements and compatibility
Platform
Works with Tray stores using supported product, inventory, and order access.
Required access
Read access to products, inventory, pricing, and orders.
Setup time
Approximately 30 minutes after access is ready.
Multi-store
Supported through centralized bKlug management.
Ready to connect your store?
Start a free trial and connect your own setup.