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Connect with
Vtex
About
Vtex
VTEX is an enterprise-grade digital commerce platform designed for fast-growing and large-scale retailers. Known for its headless and composable architecture, VTEX unifies e-commerce, marketplace, and order management in a single platform. It enables brands to launch and scale sophisticated digital experiences quickly, offering flexibility, advanced customization, and seamless integration with a wide range of systems and sales channels.
What This Integration Does
The
bKlug
+
Vtex
integration
connects
your
online
store
to
our
conversational
AI
platform.
With this integration, you can:
Enhance customer experience without requiring changes to your existing setup
Automatically sync products, stock levels, and orders
Update pricing and availability in real time
Respond to customer inquiries on WhatsApp with AI-powered answers
Recommend products based on user behavior
Generate
a
cart
link
so
customers
may
complete
the
checkout
flow
on
Vtex
's
platform
What This Integration Does
The
bKlug
+
Vtex
CRM
integration
ensures
a
seamless
handoff
from
AI
to
your
human
team
when
a
customer
requests
human
assistance.
Instead
of
syncing
all
conversations,
bKlug
only
connects
to
your
CRM
when
needed
—
streamlining
your
workflow
overloading
your
system.
This targeted integration ensures your team steps in only when it matters — backed by relevant data and context, without any noise.
With this integration, you can:
Automatically create or update a contact in your CRM when a human handoff is triggered
Log key conversation context to help your team pick up where the AI left off
Route the customer to the appropriate sales or support team via your CRM
Keep communication history centralized and actionable within your existing CRM tools
What This Integration Does
The
bKlug
+
Vtex
integration
enables
your
brand
to
deliver
exceptional
customer
experiences
—
anytime,
anywhere.
With this integration, you can:
Be available to customers 24/7 through AI-powered conversations
Offer fast, helpful, and human-like responses—instantly
Guide users from product discovery to checkout without leaving the chat
Ensure consistency and quality in every interaction
Create a seamless, on-brand experience within a platform customers already trust
Key Benefits
Sales Automation
Reduce manual work with tailored responses and order handling
Scalability
Handle more volume without adding more customer service staff
Real-Time Sync
Provide up to date product catalog information and availability
Curated Shopping
Offer tailored product suggestions using bKlug’s AI engine
Always Available
Support your customers anytime with AI-powered conversations
Requirements & Compatibility
Platform Compatibility:
Works with all Vtex plans
Required Access:
Read access to products on Vtex store
Configuration Time:
Approximately 30 minutes
Multi-store Support:
Yes, with centralized management
Request a personalized demo
Request an Integration
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