Integrations
bKlug + VTEX
bKlug connects directly to VTEX's catalog and orders APIs. Multi-brand and multi-store retailers can run a single WhatsApp number across all of their VTEX tenants with the agent routing every conversation to the right brand context.
Active integration
Let customers chat with your VTEX store inside WhatsApp.
About VTEX
How VTEX connects to bKlug.
VTEX is an enterprise commerce platform used by fast-growing and large-scale retailers. Its marketplace, order management, and composable commerce model makes it a strong fit for brands that need WhatsApp commerce across complex operations.
What this integration does
- Sync products, stock levels, prices, and orders from VTEX.
- Answer WhatsApp product questions with live store data.
- Recommend products based on shopper context and behavior.
- Create a cart link so customers can complete checkout on VTEX.
- Keep the customer experience inside WhatsApp without rebuilding the store.
Key benefits
Sales automation
Reduce manual work with guided replies, order handling, and product discovery.
Real-time sync
Keep product availability, pricing, and order context aligned with the store.
Curated shopping
Turn shopper questions into relevant product suggestions inside WhatsApp.
Always available
Support customers throughout the buying journey, including nights and peak periods.
Requirements and compatibility
Platform
Works with VTEX environments that expose catalog, pricing, inventory, and order data.
Required access
Read access to VTEX products, inventory, pricing, and orders.
Setup time
Approximately 30 minutes after access is ready.
Multi-store
Yes, with centralized management for multi-brand and multi-store setups.
Ready to connect your store?
Start a free trial and connect your own setup.