From first message to checkout—here’s what bKlug can do

Explore the key features that power our seamless, AI-driven shopping experience on WhatsApp.

Conversational Shopping

Chat that converts

Make it effortless for customers to go from search to checkout—guided by personalized, real-time conversations.

  • Let users browse, search, and build carts without leaving the chat
  • Recommend products based on behavior, preferences, and intent
  • Support voice, image, and text interactions in multiple languages
Real-Time Sync

Always up-to-date

Your store updates, bKlug adapts—no need to rebuild flows or manage logic.

  • Reflect real-time changes in catalog, stock, and pricing
  • Instantly show updated product variants and availability
  • No manual workflows—bKlug mirrors your store’s structure automatically
Multi-Store Control

Multi-store made easy

Sell across locations, regions, brands—or entire marketplaces—through a single WhatsApp experience.

  • Connect multiple storefronts or catalogs to one assistant
  • Route inquiries based on location, store, or department
  • Ideal for malls, city-wide rollouts, marketplaces, or multi-brand operations across platforms
Powerful features, built right in...
Instant Checkout

Creates direct payment links for fast and seamless purchasing.

Human Handoff

Transfers to a live agent when needed, passing along full conversation context.

Built-in Cart

Lets users add or remove items from their cart directly within the chat.

More Images

Provides additional product photos to support better buying decisions.

Smart Recommendations

Recommends products based on individual behavior and preferences.

Product Options

Displays available sizes, colors, styles, and other variations.

Multi-Store

Manages multiple stores or franchises through a single AI assistant.

Full Catalog Access

Instantly accesses product details, variations, and availability in real time.

Multilingual Support

Communicates in multiple languages, including voice input, for broader accessibility.

Visual Search

Finds visually similar items by analyzing uploaded images from the user.

Natural Conversations

Adapts in real time to deliver human-like responses for a more intuitive chat experience.

Built-in Protection

Blocks offensive content, prevents hallucinations, and keeps conversations on-brand.

Works with what you already use

Connects seamlessly to your environment with minimal configuration and no interruption to your day-to-day operations.

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