An animated field of points alternates between the bklug.ai, Shopify, and WhatsApp forms, passing through a three-dot chat typing indicator.

Campaigns. Sales. Support. On WhatsApp.

Send campaigns, recover abandoned carts and let AI help every customer find, buy and track their orders. bKlug connects to your Shopify store and handles it all over WhatsApp.

Technology partners

  • Shopify
  • WhatsApp Business
  • Microsoft Partner
  • Meta Tech Provider

Everything you need to sell more on WhatsApp.

Campaigns, sales, support and Shopify connected in one place.

Segmented WhatsApp campaigns

Send campaigns to specific audiences with offers, launches and personalized messages.

The bklug.ai campaign builder, with audience, scheduling, and a preview of the WhatsApp message.

End-to-end reporting

Track campaigns, chats, conversions and revenue in real time.

The bklug.ai dashboard, with the store's chat, order, and revenue metrics in illustrative data.

Native Shopify integration

Products, customers, orders and inventory always connected to WhatsApp.

The bklug.ai integrations screen, with Shopify and WhatsApp Business connected.

Intelligent chats

AI understands every customer, answers questions, recommends products and helps complete the purchase.

The bklug.ai inbox, with the chat list and a thread answering a customer question with a product recommendation.

From campaign to sale. And from sale to the next purchase.

bKlug connects marketing, sales and support in one continuous journey on WhatsApp.

Continuous four-stage cycle: attract customers, support them with AI, convert chats into purchases, and retain them for repeat purchases.
  1. Attract

    Send campaigns and bring customers back.

  2. Support

    Answer questions and automate support.

  3. Convert

    Recommend products and make buying easy.

  4. Retain

    Keep the relationship going and encourage repeat purchases.

Everything connected to your Shopify store.

AI uses your products, customers and orders to sell and support with the full context of your store.

One AI agent. From discovery to post-purchase.

  • Product discovery

    Finds the right products for each customer.

  • From cart to checkout

    Builds the cart and guides the customer to payment.

  • Cart recovery

    Recovers abandoned carts at the right moment.

  • Campaigns by audience

    Sends segmented campaigns to different customer groups.

  • In your brand's voice

    Replies using the language and rules you set.

  • Handoff to your team

    Transfers the chat to your team with full context.

One inbox. Every chat in one place.

  • Support at any hour

    Answers customer questions 24 hours a day.

  • Shopify data in the chat

    Access products, customers and orders right in the chat.

  • Order status

    Looks up and shares the status of every order.

  • Post-purchase follow-up

    Keeps the customer informed about delivery.

  • Back for the next purchase

    Re-engages customers and encourages repeat purchases.

  • Reports by stage

    Track chats, conversions and revenue at every stage.

More personal attention.Less operational work.

Let AI handle the repetitive tasks while your team focuses on what really needs attention.

  • +40%

    in conversion rate

    More chats that end in a purchase.

  • +10%

    in average order value

    Recommendations that raise the value of every order.

  • 99%

    reduction in response time

    Answers in seconds, any time.

  • 80%

    less support demand

    Routine questions resolved automatically.

Average results observed across bKlug customers.

Three steps to start selling on WhatsApp.

No long project or technical team. Install the app, connect your WhatsApp and start running on your store's data.

  1. 01

    Install the app on Shopify

    Products, customers and orders are connected automatically.

  2. 02

    Connect your WhatsApp

    Connect your brand's number to bKlug.

  3. 03

    Start selling

    AI can already answer, recommend products and bring customers to checkout.

Still have questions?

Find answers to the most common questions about bKlug.

Don't just reach customers. Keep the conversation going.

Sell more, support better and build lasting relationships with bklug.ai on WhatsApp.

  • More sales
  • Less operational work
  • Happier customers
  • Product discovery