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bKlug
For brands and DTC

Stop answering WhatsApp at midnight. We do it for you.

Your storefront, on WhatsApp, live in 5 minutes. Customers shop at their pace. You do not manage flows. We do.

Five-minute deployment

Go live in under five minutes. Fully managed, with no internal AI or tech team required.

Always-on with full conversation memory

A buyer can start at 7am, come back at midnight, and keep the same context, cart, and history.

Full checkout in chat

The cart lives in WhatsApp, payment opens in an in-chat browser, then returns to the same thread.

WhatsApp flow
Connect your store.
Connect your WhatsApp.
Go live in 5 minutes.

Five minutes from now, the agent could be live on your WhatsApp.

Pick the plan that matches your message volume and connect your current store.

See plans
  • Your storefront, on WhatsApp, live in 5 minutes.

  • Customers shop at their pace, async, on their phone.

  • You do not manage flows. We do.

The pain we hear

This page is for the team still replying manually when shoppers are already ready to buy.

01

You are the one replying at 11pm.

Customers want answers when they are shopping: after work, late at night, and on weekends. The owner ends up doing it personally.

02

Covering WhatsApp pace gets expensive.

Shifts from 7am to 1am every day add up faster than the extra revenue they bring back.

03

Generic chatbots lose the cart.

When the shopper comes back later, the bot has forgotten the context and the sale is gone.

Five minutes from now, the agent could be live on your WhatsApp.

Pick the plan that matches your message volume and connect your current store.

See plans

What bKlug does about it

The practical pieces that turn WhatsApp into a real sales channel for one brand.

Five-minute deployment

Go live in under five minutes. Fully managed, with no internal AI or tech team required.

Always-on with full conversation memory

A buyer can start at 7am, come back at midnight, and keep the same context, cart, and history.

Full checkout in chat

The cart lives in WhatsApp, payment opens in an in-chat browser, then returns to the same thread.

Order tracking in chat

Customers send a tracking number and get the current order status in the same conversation.

Per-brand AI customization

Shape the agent with structured controls and plain-language instructions so it sounds like your brand.

Human handoff

When the customer needs a person, the agent passes the conversation with the context attached.

How it works

A simple setup for brands that want to start without a sales cycle.

01

Connect your store.

One click via the marketplace, or a guided setup for supported platforms that need it.

02

Connect your WhatsApp.

Bring your existing number through the official WhatsApp Business Platform.

03

Go live in 5 minutes.

The agent mirrors your store, indexes it, and is ready to take customer chats.

Questions DTC teams ask

How long does setup take?

Under five minutes for most stores. Larger stores or VTEX and Linx setups may take longer.

Do I need to change my store platform?

No. bKlug connects to Shopify, VTEX, Nuvemshop, WooCommerce, Tray, and Linx as they are.

What happens when the customer wants a human?

The agent hands off the conversation with full context, so no one repeats themselves.

What do I pay extra for?

bKlug is one bill: the plan you pick. WhatsApp / Meta charges a separate line item when replies use WhatsApp message templates.

Can I keep my existing WhatsApp number?

Yes, through the official WhatsApp Business Platform.

Five minutes from now, the agent could be live on your WhatsApp.

Pick the plan that matches your message volume and connect your current store.