Integrations
WhatsApp Business Platform
The WhatsApp Business Platform is the official API for brand conversations at scale. bKlug uses it to run the commerce journey inside WhatsApp, connected to your store data and backed by Meta Tech Provider status.
Active integration
Run the full shopping journey inside WhatsApp.
About WhatsApp Business Platform
The official infrastructure behind the conversation.
WhatsApp is where customers already ask, compare, buy, track, and request support. bKlug turns that channel into a commerce layer by connecting your store data to the official WhatsApp Business Platform.
What this integration does
- Answer product, price, stock, tracking, and support questions inside WhatsApp.
- Show product options with image carousels when the conversation needs visual context.
- Create cart and checkout links without sending shoppers back to a traditional browsing flow.
- Transfer to a human with the conversation and store context intact.
- Operate through an infrastructure partner recognized as a Meta Tech Provider.
bKlug is part of the WhatsApp AI Startups Hub and an official Meta Tech Provider. The platform is built directly on the WhatsApp Business Platform.
Key benefits
Official WhatsApp infrastructure
Run customer conversations through the official Business Platform used by verified brand accounts.
Full funnel in chat
Move from product discovery to cart, checkout, tracking, and support inside the same conversation.
Visual shopping
Use product carousels when shoppers need to compare options, variants, and prices.
Human handoff
Bring in your team when needed without losing the conversation history or store context.
Requirements and compatibility
Platform
Works with WhatsApp Business Accounts.
Required access
Access to the WhatsApp Business Account connected to the store.
Setup time
Approximately 10 minutes after WhatsApp access is ready.
Multi-store
Yes, with centralized management.
Ready to connect your store?
Start a free trial and connect your own setup.