Lead Product Manager (E‑commerce)

Remote
Full time
Role Overview:

We need a Lead Product Manager experienced in e-commerce and conversational commerce to define product strategy, prioritize user-driven features, and own roadmap execution.

Key Responsibilities:
  • Drive product strategy for chat-based shopping on WhatsApp.
  • Own roadmap prioritization: AI discovery, cart/checkout UX, visual search, filter design.
  • Lead user research with real clients, synthesize insights, and define specs.
  • Work closely with engineering, design, AI, QA, and marketing teams.
  • Measure and report key metrics (conversion, engagement, CSAT), and iterate based on data.
Qualifications:
  • 7+ years in product management, with e-commerce technical domain experience.
  • Familiarity with conversational commerce, chat flows, AI-driven recommendations.
  • Data-driven mindset with tools like Amplitude, Mixpanel, GA; strong stakeholder skills.
Please apply via our email at adm@bklug.ai with your CV.